Privacy Policy
Last updated: September 24, 2025
Shell + Stone operates this website and store, powered by Shopify, to provide you with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information, including for email and SMS updates. By using our Services, you agree to the practices described here. If anything conflicts between our Terms of Service and this Privacy Policy, this Policy will control regarding how your information is collected and used.
Information We Collect
We may collect the following types of personal information when you use our Services:
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Contact details: name, billing/shipping address, phone number, email address
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Payment information: credit/debit card details, transaction info
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Account details: login info, preferences, settings
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Order history: items you view, add to cart, purchase, return, or exchange
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Communications: info you share when contacting us
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Device & usage info: IP address, browser type, interactions with our site
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Automatically via cookies/tech: browsing behavior, cart actions, ads interactions
How We Use Your Information
We use your information to:
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Provide Services: process payments, ship orders, manage returns, provide customer support
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Personalize your experience: recommend products, remember preferences, improve our Services
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Marketing & promotions: send you email and SMS updates (with your consent), including special offers, new arrivals, and order updates
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Security & fraud prevention: authenticate accounts, secure transactions, detect suspicious activity
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Legal compliance: meet our obligations under the law and respond to valid requests
SMS Updates
By signing up for our text updates, you consent to receive marketing and transactional SMS messages from Shell + Stone (such as promotions, cart reminders, and order updates).
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Message and data rates may apply
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Message frequency may vary
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You may opt out anytime by replying STOP to our texts
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For help, reply HELP or contact us at info@shellandstone.co
How We Share Information
We may share personal information:
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With Shopify: who hosts our store and helps us process payments and provide Services
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With service providers: shipping, payment processors, IT, analytics, cloud storage
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With marketing partners: to personalize ads and promotions (subject to your opt-out rights)
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When you consent or direct us: e.g., using social logins or shipping requests
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For legal reasons or business transfers: to comply with law, enforce policies, or in mergers/sales
Cookies & Tracking
We use cookies and similar technologies to improve your experience, analyze site traffic, and show personalized ads. You can manage cookies through your browser settings. Depending on your location, you may also see a cookie banner with additional choices.
Your Privacy Rights
Depending on where you live, you may have rights to:
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Access or receive a copy of your personal information
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Request correction or deletion of your information
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Opt out of targeted ads or data sharing
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Opt out of promotional emails (unsubscribe link) or SMS (reply STOP)
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Manage cookie preferences through your browser or site banner
To exercise your rights, contact us at: info@shellandstone.co or through Shopify’s Privacy Portal.
Security & Retention
We take steps to safeguard your personal information, but no system is 100% secure. We keep your data only as long as necessary to provide the Services, comply with law, and resolve disputes.
Children
Our Services are not directed to children under 16. We do not knowingly collect their personal information.
International Transfers
Your data may be transferred outside your country. If you are in the EEA or UK, we rely on lawful transfer mechanisms like Standard Contractual Clauses.
Updates
We may update this Privacy Policy from time to time. When we do, we’ll post the new version here with a new “Last updated” date.
Contact Us
If you have questions or want to exercise your rights, contact us:
Shell + Stone, LLC
📧 info@shellandstone.co
📬 3110 1st Ave N, Ste 2M #144
St. Petersburg, FL, 33713, US
